Terms & Conditions

By booking an appointment with The Cozy Canine, you agree to the following terms and conditions:

 

 

Appointments & Cancellations

 

 

• Appointments must be cancelled or rescheduled with at least 24 hours notice.

• Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

 

 

 

Late Arrivals

 

 

• Please arrive on time for your scheduled appointment.

• Late arrivals may result in a shortened service or rescheduling.

 

 

 

Health & Behavior

 

 

• All pets must be up to date on vaccinations and free from contagious conditions.

• Owners must inform the groomer of any health concerns, injuries, or behavioral issues prior to grooming.

• Aggressive behavior may result in the service being stopped for the safety of the pet and groomer.

 

 

 

Grooming Process

 

 

• Grooming times may vary depending on coat condition, behavior, and services requested.

• Mats may require additional time or shaving for the pet’s comfort and safety.

 

 

 

Accidents & Liability

 

 

• While every precaution is taken, grooming carries inherent risks.

• The Cozy Canine is not liable for pre-existing conditions, stress-related reactions, or undisclosed health issues.

 

 

 

Payment

 

 

• Payment is due at the time of service.

• Prices may vary based on coat condition and service needs.

 

 

 

Photos & Marketing

 

 

• The Cozy Canine may take photos of pets for marketing and social media unless otherwise requested by the owner.

 

 

 

Acceptance of Terms

 

 

• By booking an appointment, you acknowledge that you have read and agree to these terms and conditions.